Frequently Asked Questions
We receive numerous questions about our professional writing service on a day to day basis from our valued clients. In order to address these questions, we have compiled a list of answers in the hope that we can assist you. Simply click on any of the questions below to reveal your answer. If however, we have not addressed a query or question that you are thinking or would like to ask, please do not hesitate to contact us.
Prices & Payment
What are your prices?
Why do your prices vary from one resume to the next?
How do I pay?
When do I pay?
Our Order Process
How do I get started?
How long does it take to get my resume?
Generally, you will receive your draft copy within 48 to 72 hours however, this may vary based on the extent of the resume complexity and/or other services being completed at the same time.
Can I get my resume quicker?
Do you have an office?
Why don't you have an office or meet in person?
Do I have to complete any forms?
We generally utilise most information from a current resume you may have or our experienced consultant will extract all required information straight over the phone. If we do need anything in particular or we do require further information, we will send you a link to our Resume Information Request Form.
Do you keep my resume on file?
We certainly do! If for any reason whatsoever, you require a copy of your resume or require an edit, simply contact us.
How do I receive my resume?
You usually receive your completed resume by email as this is expedited process. We do however, offer our valued clients with the option of receiving their resume on a USB memory stick. We will save your file/s in both Microsoft Word and PDF formats so that they can be easily edited. You never know when you may need them!
What other services do you offer?
We offer the following services;
♦ Careers and Job Seeking Tips and Advice
♦ Professional Resume Writing
♦ Selection Criteria Responses
♦ Interview Coaching Services
♦ Job application assistance
♦ Personal Statements
♦ Cover Letter Writing
♦ LinkedIn Profiles
♦ Resume Editing
Are you in Australia or are you oversees and appear to be in Australia like some other resume writers?
We are absolutely 100% owned and operated right here in Australia! Some of our competitors claim to be in Australia however, as the process continues, you soon learn that this is not the case.
Do you offer a guarantee?
At Resume Services Australia, we offer a 100% Satisfaction Guarantee. This means that we will prepare you a professional resume, cover letter or address selection criteria, that will showcase your portfolio of career documents and present you as a whole for any potential employer or company.
We do not guarantee that you will get a job interview as there are varying factors that can depend on the applicant including their relevant skill set and/or experience to satisfy the position requirements.
Can you send me a resume sample?
Due to privacy laws here in Australia, confidentiality is paramount, therefore we are unable to provide you any work that has been prepared for our valued clients.
Thank you for choosing Resume Services Australia. Once we have received your enquiry, we will contact you to discuss your requirements depending on the service or product you require. We really value our clients and we are here for you at your convenience. If you would like more information about our products or services, please feel free to call us TODAY.
Resume Services Australia is Australian owned and operated.
ABN: 26 458 951 402