Frequently Asked Questions

FAQ's

We receive numerous questions about our professional writing service on a day to day basis from our valued clients.  In order to address these questions, we have compiled a list of answers in the hope that we can assist you.  Simply click on any of the questions below to reveal your answer.  If however, we have not addressed a query or question that you are thinking or would like to ask, please do not hesitate to contact us.

  Prices & Payment

Please click on the Services & Pricing button across the top of our site for more information and related price list.
Our resume writing prices vary due to the level of experience that you have.  Obviously, there is a lot more work that goes into an IT resume compared to that of a entry level resume.
We accept most credit cards, direct deposit and poli payments.  All credit card transactions are performed under 128 Bit SSL Certificate through a secure payment gateway.
Like most resume writing services, we cannot commence writing for you until full payment has been received.

Our Order Process

Generally, you will receive your draft copy within 48 to 72 hours however, this may vary based on the extent of the resume complexity and/or other services being completed at the same time.
Generally, you will receive your draft copy within 48 to 72 hours however, if for any reason you need your resume sooner, we can expedite the process using our resume priority service that enables you to receive your resume within 24 hours*. (Excludes Selection Criteria)
No we don’t.  We work with you primarily over the phone and via email so you don’t have to meet face-to-face.
Simply to keep costs to a minimum.  Having lower overheads means you save more.  We can still extract all relevant material and/or information from you over the phone or via email without having to meet in person.
We generally utilise most information from a current resume you may have or our experienced consultant will extract all required information straight over the phone.  If we do need anything in particular or we do require further information, we will send you a link to our Resume Information Request Form.
We certainly do!  If for any reason whatsoever, you require a copy of your resume or require an edit, simply contact us.

  Our Services

You usually receive your completed resume by email as this is expedited process.  We do however, offer our valued clients with the option of receiving their resume on a USB memory stick.  We will save your file/s in both Microsoft Word and PDF formats so that they can be easily edited.  You never know when you may need them!
We offer the following services;

♦ Careers and Job Seeking Tips and Advice
♦ Professional Resume Writing
♦ Selection Criteria Responses
♦ Interview Coaching Services
♦ Job application assistance
♦ Personal Statements
♦ Cover Letter Writing
♦ LinkedIn Profiles
♦ Resume Editing
♦ Proofreading

We are absolutely 100% owned and operated right here in Australia!  Some of our competitors claim to be in Australia however, as the process continues, you soon learn that this is not the case.
At Resume Services Australia, we offer a 100% Satisfaction Guarantee.  This means that we will prepare you a professional resume, cover letter or address selection criteria, that will showcase your portfolio of career documents and present you as a whole for any potential employer or company. 

We do not guarantee that you will get a job interview as there are varying factors that can depend on the applicant including their relevant skill set and/or experience to satisfy the position requirements.

Due to privacy laws here in Australia, confidentiality is paramount, therefore we are unable to provide you any work that has been prepared for our valued clients.